Terms and Conditions

Introduction

These Terms and Conditions govern your access to and use of our website, services, and related content. By entering or using our site, you agree to comply with and be bound by these Terms and Conditions, together with any additional policies referenced on this page. If you do not agree with any part of these terms, you should refrain from using the Turr Away website or associated services.

Eligibility and Acceptance

Access to our website is only available to individuals who are at least 18 years old or meet the legal age for such venues in their jurisdiction. By browsing, making a reservation, subscribing to our newsletter, or otherwise engaging with our content, you confirm that you satisfy the applicable legal age requirements in your location.

Continued use of the site constitutes acceptance of these conditions and any updates published from time to time. If you are accessing this website on behalf of another person or organisation, you represent that you are authorised to accept these Terms and Conditions on their behalf.

Reservation Policy

Guests can make dining and event reservations through our online reservation system, subject to availability and our booking terms. When submitting a booking request, you agree to provide accurate, complete, and current information, including your contact details, party size, date and time preferences, and any special requirements.

Please ensure that booking information is accurate and up to date. We reserve the right to contact you using the details provided to confirm, adjust, or clarify your reservation. Specific booking conditions, such as deposit requirements, minimum spend, group policies, arrival times, and cancellation or no-show charges, may apply depending on the nature of the reservation or event.

By making a reservation, you acknowledge that unforeseen circumstances, including but not limited to operational requirements or private events, may require us to modify seating arrangements, timing, or availability. Where reasonably possible, we will offer an alternative arrangement or reschedule. Further details on making a booking can be found on our Reservations page.

User Conduct

All visitors are expected to uphold respectful behaviour on our website and during events or reservations. You agree not to use the Turr Away website or services in any way that is unlawful, misleading, disruptive, or that could impair the enjoyment of other guests or visitors. This includes refraining from posting or transmitting any content that is offensive, defamatory, discriminatory, or otherwise inappropriate.

Any misuse, unauthorised promotions, or unlawful conduct may result in restricted access or legal action. Without limitation, you must not attempt to gain unauthorised access to any part of the site, interfere with the security or performance of our systems, or use automated tools to scrape or harvest data. We reserve the right to monitor usage to maintain the integrity of our website and to uphold a safe and welcoming environment for all guests.

Intellectual Property

All content featured on this website, including text, photographs, video, audio, design elements, logos, trademarks, and overall look and feel, is our exclusive property or used under licence. This material is protected by applicable intellectual property laws and international conventions.

Unauthorised use is strictly prohibited. You may view the website and print or download extracts for your personal, non-commercial reference only, provided you do not modify the content, remove any proprietary notices, or present our materials in a misleading or derogatory context. Any reproduction, redistribution, adaptation, or exploitation of our content for commercial purposes or public display requires our prior written consent.

Privacy and Data Use

We value your privacy. Personal information collected via the website, including data submitted through reservation forms, contact requests, newsletter sign-ups, or similar interactions, is handled as outlined in our Privacy Policy. Our Privacy Policy explains the types of data we collect, how we use and store that data, and the circumstances in which it may be shared in accordance with applicable laws.

By using the site, you consent to our data practices, including the use of cookies or similar technologies to enhance your browsing experience, measure performance, and support security. You may manage certain preferences through your browser settings or as described in our Privacy Policy, but some features and functionality may be limited if cookies are disabled.

Liability Disclaimer

While we strive for accuracy and aim to keep all information current and reliable, we do not guarantee uninterrupted access, complete accuracy, or freedom from error. Content on this website is provided for general information and inspiration regarding our venue, dining experiences, and events, and should not be relied upon as professional advice of any kind.

To the maximum extent permitted by law, we exclude all liability for any loss, damage, cost, or expense arising from or in connection with your use of the website, reliance on its content, or attendance at events and reservations made through the site, whether direct or indirect, foreseeable or not. Nothing in these Terms and Conditions is intended to exclude, restrict, or modify any rights or remedies that cannot be excluded under applicable consumer protection laws.

Modification of Terms

We reserve the right to update or modify these Terms and Conditions at any time, with changes taking effect upon posting on this page. Any revised version will apply to all access and use of the website from the time of publication onward.

Your continued use of the website signifies your acceptance of any updates. We encourage you to review this page periodically to stay informed about how the Terms and Conditions apply to your use of Turr Away's website, reservations, and services. If you do not agree with the amended terms, you should discontinue use of the site and contact us with any questions or concerns.